Refund & Cancellation Policy

This policy applies to paid online courses (recorded video courses) bought through the Zenith Pathshala website. These are digital products delivered instantly to your account.

Because a course is digital and its content becomes available to you immediately on purchase, fees are non-refundable once payment is complete and access to the course has been granted — including once you have started watching any lecture.

Please use the free preview lectures and the course details to decide before you buy.

You are entitled to a full refund if money was deducted but course access was not granted — for example, a failed or interrupted payment, a technical error, or a duplicate charge for the same course.

Write to us at zenithpathshalacoaching@gmail.com within 7 days of the charge with your payment reference / order details, and we will verify and refund the affected amount.

A completed course purchase cannot be cancelled once access has been granted, for the reason above. If a payment was started but never completed, no purchase exists and there is nothing to cancel.

• Each course is sold with a stated validity (for example, lifetime access or a fixed number of months). Access ending because the validity period has expired is not grounds for a refund.
• Where a course offers renewal, renewing is a fresh purchase of a new access period.

Where a refund is due under this policy, it is made to your original payment method through our payment partner, Razorpay. Once approved, refunds are typically processed within 5–7 business days; the time for the amount to reach your account depends on your bank or card issuer.

Email zenithpathshalacoaching@gmail.com with the subject "Refund request" and include the course name, the email/phone registered on your account, the amount, and the Razorpay payment or order reference. We will respond and resolve eligible requests promptly.

Questions about this policy: zenithpathshalacoaching@gmail.com